Updated 25 October 2026
Before paying
Ask support to confirm refund eligibility, cancellation conditions, renewal arrangements and any deadlines for the plan you are considering. This page does not promise an unconditional refund or a specific refund window.
Request a review
Email contact@lemotvs.live or use the WhatsApp contact link. Include a non-sensitive order reference, purchase date, plan duration and a clear explanation of the issue or requested cancellation.
If something is not working
Include your device model, app version, when the issue started and the checks already tried. Leave out passwords, private playlist addresses and full payment-card details.
What happens next
Support reviews the request against the applicable purchase conditions and responds with the next steps. Sending a request does not itself cancel a plan or approve a refund. Ask for written confirmation of any agreed action.
Applicable rights
Any rights that apply to your purchase remain unaffected. This website does not process payments or issue refunds automatically.